Privacy Policy

1. Company Identity

This Privacy Policy is published by GRTRIPS PRIVATE LIMITED, a company incorporated in India under the Companies Act, 2013.

GRTRIPS also operates through its Thailand operations office via its local operating entity, Golden Rise Travels (Thailand) Co., Ltd. (Thailand Company Registration No.: 0485568001053), located at 237 Moo 15, Amphur Na Thom, Nakhon Phanom 48140, Thailand.

2. Scope of This Policy

This Privacy Policy applies to all personal information collected through the GRTRIPS website at www.grtrips.com, including the launch-registration form, contact enquiries, and any future B2B platform features. It applies to travel agents, tour operators, and other business representatives who interact with GRTRIPS.

This website is a pre-launch informational website. The full B2B booking platform is currently under development. This policy will be updated when the platform becomes operational.

3. Information We Collect

We collect the following categories of information:

4. How We Use Your Information

We use the information we collect for the following purposes:

• To process and respond to launch-registration and interest enquiries
• To send platform launch updates and early-access information to registered parties
• To communicate about the upcoming GRTRIPS B2B booking platform
• To improve the website and user experience
• To comply with applicable legal and regulatory obligations in India and Thailand
• To prevent fraud, spam, and misuse of our services
• To maintain internal business records

We do not use your information for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: When you submit the launch-registration form or contact us, you consent to us processing your information for the stated purposes.
• Legitimate Interests: To operate and improve our website and to communicate with business enquirers.
• Legal Obligation: To comply with applicable laws in India, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (when applicable).

6. Data Sharing and Disclosure

We may share your information with:

• Group entities: Golden Rise Travels (Thailand) Co., Ltd., for operational coordination related to Thailand destinations.
• Service providers: Technology and hosting providers (including Supabase for secure data storage) who process data on our behalf under strict confidentiality agreements.
• Legal authorities: When required by law, court order, or regulatory authority in India or Thailand.

We do not share your information with unrelated third parties for commercial purposes.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Launch-registration data will be retained until the platform becomes operational and for a reasonable period thereafter. You may request deletion of your data at any time by contacting us at info@grtrips.com.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our data is stored on secure cloud infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and to analyse website traffic. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality. We do not use cookies for advertising or cross-site tracking.

10. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent at any time (without affecting prior processing)
• Object to processing based on legitimate interests
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at info@grtrips.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact: